The CoTs Training and Education Group provides world-wide customer support in the design, development, delivery, and management of e-Learning products and instructor-led programs for maximum strategic organizational growth. This capability includes program management; campus site staffing and management; curriculum development, delivery, assessment, and revision; hiring and managing faculty; managing and tracking students; marketing training and education opportunities; data collection and management; scheduling; and examination management. Achieving and exploiting this capability enhances organizational Return on Investment (ROI) by increasing overall productivity and profitability, and generates a sustainable competitive advantage through innovation and efficiency.